Shipping policy

Orders may ship with any of the listed carriers and services:

  • FedEx - Ground, Ground Economy, Home Delivery, Express, SmartPost
  • USPS - First Class, Priority, Parcel Select
  • PLEASE NOTE: We are unable to ship a majority of orders to P.O. Boxes - please use a physical address to avoid any potential delays.

 

Shipping Rates are automatically calculated at check out depending on the product type and quantity being purchased:

 Product Type Shipping Cost per Unit
Pouch 24 Backpack $3.80
Pouch $2.50
Kase Mate $1.60
Performance Rooski $0.85
T-Shirts $0.85
Beer Block $0.75
Neoprene Rooski $0.20

 

Order Processing

  • We ship all orders from our warehouse in Greenville, SC
  • We process orders within 1-3 business days (excluding weekend and holidays)
  • An email with your order confirmation will be sent to you once your order has been successfully placed
  • Another email will be sent once your order has been fulfilled and will contain tracking details
  • If you do not receive any of these emails, please check your spam filter or contact us for confirmation
  • Please note that we are not responsible for carrier delays

 

Shipping Orders with Preordered Items

  • All orders that include preordered items will be held until all items on that order are available to ship.
  • If you would like in-stock items to ship now and wait for the preordered item(s) once they're available, please place two separate orders or email sales@kangacooelrs.com and we will accommodate accordingly.
  • Preordered items are sold prior to being available and will ship within the month notated.

 

We do not currently offer Local Pick-Up due to logistical constraints.