Retailer Info & FAQ
Welcome to the Kanga Coolers Wholesale Info Hub — your one-stop spot for everything you need to know about becoming (and thriving as) a Kanga retailer.
We’ve laid out the essentials below to help you understand our process, ordering minimums, shipping timelines, and more.
Getting Started
Who we work with:
We partner primarily with independent retailers — gift shops, outdoor stores, hardware, specialty, and lifestyle accounts that align with the Kanga brand.
How to apply:
All retailers must complete our Dealer Application to set up an account. Once approved, we’ll send you your login credentials and you’ll be ready to order.
➡️ Apply Here
Where to order:
Orders can be placed through this website, your local sales rep, or by emailing sales@kangacoolers.com.
Ordering & Minimums
Opening Order Minimum: 24 units (~$550)
Reorder Minimum: $250
Seasonal Pre-Books: We offer seasonal pre-book programs — ask your rep for the latest details!
Starter Kits: Not sure where to start? Check out our curated Starter Kit that includes best-selling SKUs and top display combinations.
Shipping & Fulfillment
Ship Time: Orders ship within 3–5 business days from our HQ in Greenville, SC.
Carriers: We ship via FedEx or UPS.
Freight Charges:
- Freight is typically charged based on order size and destination.
- We can also bill to your existing FedEx or UPS account.
| Product | Shipping Cost per Unit |
|---|---|
| Kase Mate | $1.60 |
| Hideaway | $2.50 |
| Pouch | $2.50 |
| Backpack | $3.80 |
| Beer Block | $0.75 |
| BrewBox | $1.60 |
| Flask-A-Roo | $0.85 |
| Neo Rooski | $0.20 |
| Perf Rooski | $0.85 |
| Beer Deer | $2.50 |
| Retail Rack | $150.00 |
Outside Continental US: Orders ship at the direct carrier rate provided by FedEx or UPS.
Payment & Terms
Payment Methods: Credit card payments are accepted directly through Shopify.
Terms: Net terms can be applied for through our Dealer Application.
Invoicing: Payments may also be sent via Bill.com for approved accounts.
Late Payments: Orders may be held until accounts are current.
Displays & Merchandising
Free Display Program: Orders over $1,500 qualify for a complimentary display rack — inquire with your rep for details.
POP Materials: Available upon request.
Merchandising Tips:
- All products can hang by their neoprene handle.
- BrewBoxes and Pouches are shelf-friendly and can stand upright
- Kase Mates should include Kase Mate inserts to stand upright.
Customer Service & Returns
Need Help?
Email sales@kangacoolers.com if you’re unsure who your rep is.
Damages / Defects:
Send photos to sales@kangacoolers.com — we’ll quickly replace defective components or units.
Marketing & Brand Support
Retailer Assets:
Access our Google Drive of approved photography, logos, and marketing assets here: Retailer Resources
Third-Party Selling:
Refer to our Third-Party Selling Policy for details.
Social Media:
We love featuring our retail partners! Tag @KangaCoolers for a chance to be reposted on our social channels.
MAP & Pricing
All accounts are required to adhere to our MAP (Minimum Advertised Price) and MSRP pricing policies.
➡️ Refer to our Price List for current MAP & MSRP details.
Additional Notes
Shipping Location: Greenville, South Carolina
Fulfillment Time: 3–5 business days
Contact: sales@kangacoolers.com
Dealer Portal: Login Here
Pro Tip
Stay stocked, stay visible — our top retailers reorder every 4–6 weeks and keep our best-sellers (like the Kase Mate and BrewBox) on display year-round.